7th April 2017
We are writing to say a sincere Thank you for the friendly and practical help we were given by Paula on your reception when we rang to report difficulties in starting our Fujitsu heat pump this week. Our issue occured during a brief cold snap this week after the heat pump had been out of operation over the summer.
Our heat pump was installed more than five years ago. Paula's suggestion of switching it off and on again stopped the flashing warning lights and started the machine normally. (We were unable to locate the on/off switch and used the mains switch instead). Thank you very much for the assistance it was greatly appreciated.
David and Judy Mitchell.
Mitchell. Mapua April 2017